Terms of Service

Pulsera EDGE Version 1.0. Effective July 27, 2026.

These terms are an agreement between Pulsera Talent Group, LLC ("Pulsera", "we") and the organization that signs up for EDGE ("Customer", "you"). They are self-contained. If you have a separate signed agreement with us that covers EDGE, that agreement governs where the two conflict.

By creating an account, accepting an order, or using EDGE, you agree to these terms. If you are accepting on behalf of an organization, you confirm you are authorized to bind it.

1. What EDGE is

EDGE is a hosted platform for recruiting, onboarding, document handling, employee records, and credential tracking, built for in-home care agencies.

2. What EDGE is not, and this clause is not boilerplate

EDGE is a record-keeping and decision-support tool. It does not make your hiring, employment, or compliance decisions, and it does not certify that any person is eligible to work.

EDGE compares the credentials on file against the requirements you configure and shows you the result. You decide who to hire, who to activate, and who to assign. A record in EDGE showing a person as cleared is a statement about what is on file, not a legal opinion, not a guarantee that the underlying credential is genuine or current, and not a substitute for your own verification duties.

We do not provide legal advice. Regulatory content in the platform is a configurable starting point, not a determination of what your agency must do. Responsibility for meeting the requirements of your regulators, accreditors, payors, and state law stays with you.

3. Your account

You are responsible for your users. Keep credentials confidential, give each person their own login, remove access promptly when someone leaves, and tell us without delay if you believe an account has been compromised. Everything done under your accounts is treated as done by you.

You may not share access outside your organization, probe or interfere with the security of the service, use it to send unlawful or harassing messages, attempt to access another organization's data, resell it, or copy it to build a competing product.

4. Your data

You own your data. Everything you and your users put into EDGE stays yours. We claim no ownership of it. We use it only to provide and support the service, as described in the Privacy Policy. We do not sell it and we do not use it to train machine learning models.

You are responsible for having the right to put it there. That includes having a lawful basis to collect what you collect from candidates and employees, giving them whatever notice the law requires, and keeping the records accurate.

Do not upload patient information. EDGE is for workforce records. It is not a clinical system and it must not be used to store patient charts, visit records, diagnoses, or any other patient health information. We are not a HIPAA business associate for this service and no business associate agreement is offered. If patient information is uploaded, you are responsible for the consequences and we may remove it.

5. Fees

Fees, the billing period, and what is included are set out in your order or signup. Unless your order says otherwise, fees are payable in advance, are non-refundable except where these terms say so, and are exclusive of taxes.

If an invoice is unpaid past its due date we may suspend access after giving you written notice and a reasonable chance to fix it. Suspension does not delete your data.

We may change prices for a renewal term with at least 30 days notice before the renewal date. Your price does not change mid-term.

6. Term, termination, and getting your data back

The agreement runs for the term in your order and renews for equivalent periods unless either of us gives notice before the renewal date.

Either of us may terminate for material breach if the breach is not fixed within 30 days of written notice. We may suspend immediately where continued use poses a security risk or breaks the law.

On termination, you may request a copy of your organization's data and we will provide it. Make the request within 30 days of termination. After 30 days from termination we may delete your organization's data, and after deletion we cannot recover it.

7. Our commitments and their limits

We will provide the service with reasonable skill and care, keep the security measures described in the Privacy Policy, and not materially reduce core functionality during a paid term.

We do not promise the service will be uninterrupted or error-free. Except as stated in this section, the service is provided "as is" and we disclaim all other warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8. Liability

Neither of us is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, even if warned they were possible.

Each party's total liability arising out of this agreement is limited to the fees you paid in the 12 months before the event giving rise to the claim.

These limits do not apply to your obligation to pay fees, to either party's indemnity obligations, or to liability that cannot be limited by law.

9. Indemnity

You will defend and indemnify us against third-party claims arising from your data, your use of the service in breach of these terms, or your employment and compliance decisions.

We will defend and indemnify you against third-party claims that the service, as provided by us and used as permitted, infringes their intellectual property.

10. Confidentiality

Each of us will protect the other's non-public information with at least reasonable care and use it only for this agreement. This does not cover information that is public, already known, independently developed, or lawfully received from someone else. Disclosure required by law is permitted with prompt notice where notice is lawful.

11. Our intellectual property

We own EDGE, including the software, its content, and the trademarks. You get a non-exclusive, non-transferable right to use it during your term. Feedback you give us we may use freely, without obligation to you.

12. Changes to these terms

We may update these terms. For a material change we will give at least 30 days notice to account administrators before it takes effect, and the change applies from your next renewal. Continuing to use the service after that means you accept the updated terms.

13. General

Governing law and venue. Illinois law governs, without regard to its conflict of laws rules. The state and federal courts serving Hancock County, Illinois have exclusive jurisdiction, and both of us consent to that venue.

Force majeure. Neither of us is liable for delay or failure caused by events beyond reasonable control.

Assignment. Neither of us may assign without the other's consent, except to a successor in a merger or sale of substantially all assets.

Entire agreement and severability. These terms plus your order and the Privacy Policy are the whole agreement about EDGE. If a provision is unenforceable, the rest stands.

Notices. To you, at the email on your account. To us, at info@pulseraedge.com.

14. Contact

Pulsera Talent Group, LLC 6701 Corporate Dr Ste N, Johnston, IA 50131 info@pulseraedge.com